OPERATIONS MANAGEMENT OF TRADITIONAL HANDICRAFTS AND STORES

Welcome to the Customer Relations Section

This section has been designed to introduce our establishment and help you with the necessary issues while you are visiting us or shopping online from our online store. You can find online services that we offer as Customer Relations of which we will soon be offering by phone through our representatives as well.

Please click the section you wish to receive information or submit your comments.

• About the usage of our online store
  • For information on our online store usage and comments, you can use this section to send us your message. Info on our website, Membership, Member Info, Password Change, Address Management, Security, Guarantees, Policies, Requests, Comments, Adverts, Complaints, Thanks and Appreciation and for your questions on our online store usage that you cannot find in the FAQ / Help pages.
  • For your questions / comments on our online store usage please click.
• About your orders
  • You can send your message by using the forms here to inform or be informed on your orders and their situations.
  • For your questions / notifications on your Orders, Order Monitoring, Order Situation, Order Approval / Cancellation etc please click.
• About the Return / Repair / Exchange Procedures
  • For further information on the Return / Repair / Exchange Procedures please click.
  • For information on defective items please click..
  • Please fill in the form to submit your product Return / Repair / Exchange requests.
• About your Wholesale Purchasing Requests
  • Depending on your needs, if you wish to buy some of the products as quantity purchase (more than the specified stock amount) you can write and submit your proposal from here.
  • For your wholesale purchasing requests please click.
• About Delivery and Monitoring
  • For your questions on delivery procedures and monitoring you can send your messages from here.
  • For your questions on defective items, excess or missing products etc you can send your messages from here.
• About Products
  • For further information on our products, by using this form, you can send your messages from here.
  • For your questions and comments on our products please click.
• About Technical Issues
  • For your questions and comments for technical problems you come accross while using our online store you can send your messages from here.
  • For technical problems you come across on our online store and for your comments please click.
• About Payments
  • For your questions and comments on payments you can send your messages from here.
  • For your questions and comments on payments please click.
• If You Wish to Become a Supplier
  • Craftsmen and manufacturers who wish to become our supplier can reach us from here..
  • If you wish to have your handicraft exhibited and sold nationally and internationally please click.
• Other
  • To receive information on other issues please click.
• Our Customer Relations Representatives
  • Very soon you will be able to reach our representatives through phone.